NAME RT-Extension-SelfServiceSimpleSearch - Simple Search in SelfService INSTALLATION "perl Makefile.PL" "make" "make install" May need root permissions Edit your /opt/rt4/etc/RT_SiteConfig.pm Add this line: Set(@Plugins, qw(RT::Extension::SelfServiceSimpleSearch)); or add "RT::Extension::SelfServiceSimpleSearch" to your existing @Plugins line. Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj Restart your webserver Grant rights to unprivileged users e.g. you can grant "ShowTicket" right to "Requestor" and "Cc" roles, which can cover usual cases. AUTHOR sunnavy BUGS All bugs should be reported via email to bug-RT-Extension-SelfServiceSimpleSearch@rt.cpan.org or via the web at rt.cpan.org . LICENSE AND COPYRIGHT This software is Copyright 2013-2014 Best Practical Solutions, LLC. This is free software, licensed under: The GNU General Public License, Version 2, June 1991